InfoSENTRY After Action Reviews to
Document Lessons Learned in a PeopleSoft® Enterprise Resource Planning
Implementation
InfoSENTRY has developed a
formal procedure for capturing, documenting, and implementing lessons learned
in all sizes of information technology (IT) projects. Based on processes honed
over many years by the U.S. Army, InfoSENTRY’s After Action Reviews (AARs)
assist clients in improving their management and technical processes throughout
an IT project’s life cycle.
As part of an effort to
recalibrate a $15+ million PeopleSoft® project that had
reached the user acceptance phase, InfoSENTRY structured a set of AARs to
assist in improving the processes of acceptance testing and modifying the
system for use in general accounting, budgeting, payroll, and human resources
(HRMS) applications. InfoSENTRY structured and conducted the initial set of
AARs, documenting the business and technical processes that were working well
and should be retained in subsequent test tasks. InfoSENTRY’s AARs also
uncovered and documented processes in need of improvement or replacement during
the user acceptance project cycle. InfoSENTRY also taught the client how to use
the AAR process so that the institution could conduct its own AARs in the
future, to document lessons learned and to build the lessons into its overall
continuous process improvement effort. The organization has adapted the Lessons
Learned/AAR procedures employed in the ERP project for use in numerous other
non-information technology projects.
InfoSENTRY is an independent
consulting firm with no business agreements, consulting arrangements, or joint
marketing agreements with hardware or software vendors.
PeopleSoft is a
registered trademark of PeopleSoft, Inc.
© InfoSENTRY® Services, Inc. 2004-2010, All rights reserved.
InfoSENTRY and the InfoSENTRY logo are registered trademarks of InfoSENTRY
Services, Inc.